Online Continuing Education Policies and Disclaimers

OnlineCE.com Policies for Online Continuing Education Courses

 

Online Continuing Education Corporate name and Continuing Education Websites

OnlineCE.com, ChiroCredit.com, and HandCredits.com are all divisions of OnlineContinuingED, LLC.

Mission Statement

OnlineContinuingEd, LLC recognizes and endorses the need for continuing professional education for healthcare professionals. OnlineContinuingED, LLC, and its subsidiaries, OnlineCE.com and ChiroCredit.com, believe that in the interest of public safety, professional growth and the fostering of life-long learning, all health care providers should adhere to a regular program of continuing professional study.


It is the mission of OnlineContinuingED, LLC to develop and provide high quality, clinically relevant, accurate and convenient distance based educational programs that satisfy the health care professional’s need to maintain clinical excellence, develop new skills, pursue evolving interests and meet state license requirements. OnlineContinuingED, LLC acknowledges that people have different learning styles and is dedicated to offering a variety of distance based educational formats through both synchronous and asynchronous learning that are responsive to these unique styles. OnlineContinuingED, LLC, takes its responsibility to insure educational integrity very seriously and will continually monitor course content, site usage, time compliance and the adherence to all licensing statutes, rules and regulations.


Terms of Service

Site users must guarantee that they will not give username or password to any other individual, and will not log any other individual onto my account. Further, site users must certify that he/she shall be the only person who takes any course material under their username and password. If taking the courses for state or national continuing education requirements, site users must understand that in order to be certified for the number of credit hour(s) assigned to each course (clearly listed on the course purchase page) they understand that are required to spend that amount of time on the continuing education activity as start and end times for each course are time stamped. Site users will use the site as it is intended and understand that they do not, they will not receive the credit hour(s) that are expected.

Current requirements by state and local agencies are quite variable in the amount of hours accepted and by what means and methods such continuing education hours are allowed to be obtained. OnlineContinuingEd, LLC attempts to keep up to date listings of States/Professions on the but the ultimate responsibility lies on the individual user to contact appropriate state agencies to determine if continuing education credits can be obtained by online courses and/or teleseminars. You also agree to indemnify, defend and hold OnlineContinuingEd, LLC harmless against any claims or costs, including attorney's fees, arising from the use of this site for obtaining continuing education credits.

 

OnlineCE.com Copyright Notice and Limitations on Use

OnlineContinuingEd, LLC provides continuing education courses. All of the information content and services (collectively, the "Content ") within this Service is protected by copyright and other intellectual property laws. OnlineContinuingEd, LLC owns the content or has licensing agreements with the owner of the content. The Content is intended for the personal use of users of the Service only and you may not reproduce, sell, publish, distribute, modify, display, re-post or otherwise use any portion of the Content in any other way or for any other purpose without the written consent of OnlineContinuingEd, LLC. Requests regarding use of the Content for any purpose other than personal, non-commercial use should be directed to info@OnlineCE.com. You acknowledge that the Content includes certain trademarks and service marks owned by OnlineContinuingEd, LLC and certain logotypes, as well as trademarks owned by other information providers. You agree not to copy, use or otherwise infringe upon these trademarks or service marks. You further agree that you will not alter or remove any trademark, copyright or other notice from any copies of the Content. OnlineContinuingEd, LLC involves review of materials including but not limited to publications in books, journals, articles, and other periodicals and properly references such materials.

 

General Disclaimer and Limitation of Liability

You expressly agree that the user of this service is at your own risk. Neither OnlineContinuiningEd, LLC nor any of its employees, agents, content providers or licensors makes any representations or warranties of any kind regarding the service, the content, any advertising material or the results that may be obtained from use of the service. This service is provided on an "as is" basis and OnlineContinuingEd, LLC specifically disclaims any express or implied warranties or guarantees of credit acceptance by state agencies. This includes without limitation, warranties of fitness for a particular purpose, warranties of merchantability or warranties against infringement. OnlineContinuingEd, LLC, its affiliates, employees, agents, content providers and licensors shall in no event be liable for any damages or losses, including, without limitation, direct, indirect, consequential, special, incidental or punitive damages resulting from or caused by the service or its content, including, without limitation, losses related to your inability to use this service, any errors, omissions or defects in the content, or, any interruptions, delays in transmission or computer viruses. OnlineContinuingEd, LLC takes no responsibility for the timeliness of the information presented in the seminars, on the site or in our database. OnlineContinuingEd, LLC does not warrant that any material referenced or comments made within a course or included in our database is the only opinion or treatment available. As courses may be taken more than once, and in most states you may not take the same course within the same relicensure period for credit, the ultimate responsibility lies with the user if they take a course more than once.

 

Notifications and Email

OnlineContinuingEd, LLC does not send unsolicited emails and only sends email to those who voluntarily register with ChiroCredit.com and OnlineCE.com. We will provide you with periodic updates regarding important changes to the continuing education rules of your state and/or national certification body that would affect your licensing. We will notify and remind you each year about the date your CE Requirements are due and we may send a monthly newsletter. You may opt out of receiving these emails , but then we will not be able to keep you up to date on any important continuing education issues pertaining to licensing. As you are voluntarily registering with our website, it is your responsibility to maintain your account status, particularly whether you receive email from us. Simply login, click on "update my account" and select no for Newsletters.

 

Refund Policy

You understand that there will be no refunds for courses taken on OnlineContinuingEd, LLC or monies deposited into My CE Bank. Any money on account will be used for taking future courses. If you start a course in error, or if you are dissatisfied with a course, please contact us in the first part of the course and we will void the course and you can select a replacement course.

 

Privacy Policy

OnlineContinuingEd, LLC is dedicated to providing visitors to OnlineContinuingEd, LLC with a highly interactive and personalized experience, while at the same time protecting users from unexpected use of personally identifiable information. Like other Web publishers, we collect information from users in order to deliver more individualized content and advertising to them, but only within the limits specified in this policy.

How We Gather Information from Users

OnlineContinuingEd, LLC requires users to register with us and provide certain information, including an e-mail address, in order to fulfill our service. Some of the information we request will be voluntary and identified as optional during the registration process. You may change or update your registration with us at any time logging onto your account and choosing update my registration. In connection with our current and planned electronic commerce services, you will be asked to provide information, including credit card information, that is necessary to complete a transaction you have requested. To protect you, OnlineContinuingEd, LLC does not store your credit information. OnlineContinuingEd, LLC also employs cookie technology to improve your navigation through the site and to allow customization of the site according to your individual preferences. Once you register with us, a string of information (the cookie) is passed to your web browser and stored on your computer. This cookie identifies you as a unique, registered user and holds your preferences as you have identified them during the registration and customization process. Like most web sites, OnlineContinuingEd, LLC logs IP addresses, or the electronic location of your computer on the Internet.

What We Do With The Information We Collect

Information collected during registration must be accurate, because some of this information will be passed to sponsors of courses, and/or state/federal agencies, as requested. The information you share with us may be used in several ways. We will use personal information to communicate with you about your registration and customization preferences; our Terms of Service and privacy policies; other services and products offered by OnlineContinuingEd, LLC, changes and improvements made to the website, and other important information. Personal information collected by OnlineContinuingEd, LLC may also be used for site administration and troubleshooting and to process e-commerce transactions and other matters you initiate.

 

Miscellaneous

The foregoing policy is effective as of January 1, 2001. OnlineContinuingEd, LLC reserves the right at their discretion to change these Terms of Service and will notify users of any such changes by online postings and/or email. Your continued use of the Service after the posting of any amended Terms of Service shall constitute your agreement to be bound by any such changes. The Service may modify, suspend, discontinue or restrict the use of any portion of the Service, including the availability of any portion of the Content at any time, without notice or liability. These Terms of Service will be governed by and construed in accordance with the laws of the State of Connecticut, without regard to its conflicts of law provisions. You hereby agree that any cause of action you may have with respect to the Service must be filed in the federal or state courts located in Hartford County, Connecticut within one year after the cause of action arises or the cause is barred. This statement and the policies outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any party.

 

Grievance Policy

Situations may occur where a site user believes that the fair and consistent application of a policy, including but not limited to policies on tuition and refunds, affecting him or her has not been followed. In most cases, ChiroCredit.com/OnlineCE.com expects that the site user will contact ChiroCredit.com/OnlineCE.com who will be able to quickly and satisfactorily address such concerns and bring it to a resolution. However, when an issue is not resolved, ChiroCredit.com/OnlineCE.com wishes to provide site users an alternative vehicle for doing so. A "grievance" is defined as a claim that ChiroCredit.com/OnlineCE.com has violated a published policy. ChiroCredit.com/OnlineCE.com's grievance procedure consists of two steps: (1) Step I-Grievance Filing (2) II-Appeal. Each step has its own procedures, as set forth below. Step I - Grievance must be filed within 14 days of the event(s) that led to the alleged policy violation. Step II -An Appeal which must be filed within 14 days of receipt of the written decision from Step I . Step 1 - Grievance Filing.Any site user who desires to file a grievance may do so by clicking on the "contact us" link on the website and filing the grievance. The submission should outline the relevant facts that form the basis of the site user's grievance, indicating the policy that has allegedly been violated, and stating the resolution sought. Within 24 hours, ChiroCredit.com/OnlineCE.com will reply back by email confirming receipt of the grievance and to schedule a phone consultation (if necessary) to gain additional facts, or the reply will state that the submission was complete and clear and can be processed. The grievance will be assigned to a member of the senior staff of ChiroCredit.com/OnlineCE.com who will render a written decision which will be delivered to the site user by email in a period of no more than two weeks. Step II - Appeal. If the site user is unsatisfied with the response from Step I, the site user can proceed to Step II by submitting an email request to ChiroCredit.com/OnlineCE.com to request a review by an appeal committee. A three-member appeal committee made of up of senior staff members and/or instructors shall review the grievance and provide a written response within four weeks. Members of the appeal committee shall be impartial. If any committee member, in the opinion of that member or the CEO of the company, has a bias or an interest in the case and is thus impartial, a new person shall be chosen to replace him or her. The function of the committee shall be to determine, based upon the facts, whether or not ChiroCredit.com/OnlineCE.com followed its policies.

Accommodation Policy

OnlineCE.com provides continuing education courses by way of distanced based learning. Distanced based learning courses are typically more accessible and offer greater flexibility to a learner with special needs. OnlineCE.com does not discriminate against learners with disabilities and will make reasonable accommodation and provide assistance to any individual who has a documented special need who may require assistance with accessing their distanced based learning course.